![]() ![]() In Los Angeles, there’s always something going on – day or night. Feel like exploring? Stop by our front desk and let our friendly team of local insiders help you decide where to go in LA, what to see, or even arrange a sightseeing tour! From fitness to fun, we've got your recreation needs covered, including a Fitness Center by Precor, heated indoor pool and whirlpool. Our all-suite hotel near LAX offers everything from spacious, 2-room suites to fully wired meeting space. ![]() ![]() The personal care and thoughtful amenities at the Embassy Suites by Hilton LAX North give you the peace of mind you need to fully enjoy your LA experience. Please note that rentals handled by locations not owned or operated by Avis Budget Group (such as independently owned and operated licensees or international locations) may require additional time for response and resolution.ENJOY GENEROUS AMENITIES AT OUR LAX AREA, LOS ANGELES HOTEL In many cases, delays in responding to and resolving customer inquiries are the result of inaccurate or omitted important information. (For example, telephone, in writing via standard mail or electronic mail)Ĭorrect and complete information is very important in order for customer service to resolve your case quickly. Please be sure to include the following information in your correspondence: In order for us to resolve your concerns, is important that you contact the correct customer service department to begin the process.Īlthough we recommend email or telephone as the fastest way to get your case resolved, standard mail is acceptable, but please allow more time for our representatives to receive your letter and look into the details surrounding your rental. If you choose to get in touch with us via electronic mail, please allow three business days for a response.Īvis Budget Group operates customer service departments for Avis Rent A Car, Budget Rent A Car and Budget Truck Rental. If you choose to get in touch with us via telephone, please make sure you have sufficient time so that our customer service representative can look into all the details surrounding your case to resolve the issue as quickly as possible. The details of your concern or complaint. ![]() (For example, by telephone, in writing via standard mail or electronic mail) Your contact information, including how you would like us to get back to you.To allow us to provide you with the best possible service, please be prepared to provide our customer service representative with complete details about your rental: If, for any reason, you are unable to resolve the issue at the rental location, the next step is to contact our customer service center. The quickest and most efficient way to resolve an issue is to bring it to the attention of one of our employees at the rental location when you pick up or return your vehicle. If you were left unsatisfied by your rental with Avis, Budget or Budget Truck, please give us the chance to address the situation and keep your business. We welcome your feedback–whether positive or otherwise–because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. We at Avis Budget Group hope you have an enjoyable and stress-free car rental experience each time you rent with us. ![]()
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